Information Technology Student Application Form

Students are assigned to work as a:

  • Help Desk Assistant who aids users over the phone and enters jobs into a queue, as well as helping students using the campus computer labs.
    • Knowledge of computer software is a must.
    • Fluent English-speaking skills are important. (E.g., non-native English speakers should be able to communicate easily with native English speakers.)
  • Technician Assistant who troubleshoots hardware and software problems.
    Knowledge of software and the inner workings of computers is essential.

All of these positions require common skill sets and applicants should have completed CSCI 105: Microcomputer Applications or a comparable course.

Additionally, students should be comfortable completing the following demands.

Job Position Responsibilities

  • Knowledge of basic PC and Mac functions.
  • Ability to take phone calls and assist over the phone in a pleasant manner.
  • Assist technicians with hands-on troubleshooting of PC and/or Mac.
  • Help individuals (faculty or staff) with software problems.

 


Full Name
Class Rank
Email (Student employees must use their MC accounts.)

Local Phone
Major(s)
Minor(s)

Briefly describe your experience performing each of the following tasks.

Operating System Experience
Very Low
Low
Moderate
High
Very High
None
Basic Windows 98 Operations
Detail your experience.
Basic Windows 2000 Operations
Detail your experience.
Basic Windows XP Operations
Detail your experience.
Basic Mac OS X Operations
Detail your experience.
Application Tools Experience
Very Low
Low
Moderate
High
Very High
None
Working knowledge of Microsoft Word
Detail your experience.
Working knowledge of Microsoft Excel
Detail your experience.
Knowledge of Virus programs
Detail your experience.
Knowledge of removal of spyware
Detail your experience.
Working knowledge with computer resident email software
Detail your experience.
Specialized Experience
Very Low
Low
Moderate
High
Very High
None
Basic troubleshooting of computer equipment
Detail your experience.
Writing files to CD-ROM or DVD devices
Detail your experience.
Use of digital cameras and videocameras
Detail your experience.

List any related courses or training seminars you have taken.

List any other experience you have related to these positions.

Optional: List any references that can speak to your experiences with computers.